Frequently Asked Questions



Shoot! I just placed an order but need to make changes! What do i do now?

Bah! I just placed an order but my wife says I'm not allowed to shop. How do I cancel my order?

Do you accept phone orders?

Where do I enter a promo or coupon code?

Can I use more than one coupon code per order?


How much is shipping and where do you ship to?

Do you ship to APO / FPO addresses?

How long will it take to receive my punny stuff?

Do you have overnight or express shipping?

I want to ship this as a gift. Do the packages come with a receipt?

Customer Service

What is your return/exchange policy?

MisoRewards VIPP Loyalty Program

How does the Punny Point system work?